At the scene
If anyone may be injured or traffic conditions are dangerous, contact emergency services first. Follow law-enforcement instructions and do not attempt to move a vehicle that has not been cleared when clearance is required.
What matters for accident towing
Tell us where the vehicle is, what area of the vehicle is damaged, whether the wheels appear straight, whether tires are flat or missing, and whether the vehicle rolls or steers. This information helps determine how the vehicle should be loaded.
Choose the destination
Have a destination ready if possible. That may be a body shop, repair facility, dealership, home, or another permitted location. If the vehicle has wheel, suspension, or severe body damage, flatbed towing may be appropriate.
For accidents on I-95, provide the direction of travel and nearest exit. Our I-95 towing guide includes the main West Palm Beach exits that can help describe your location.
QUESTIONS
What people usually ask.
Should I call towing before police arrive?
If police or emergency services are needed, contact them first and follow their instructions. Towing can be arranged once the vehicle is cleared to be moved.
Can I choose where the vehicle is taken?
Have your preferred destination ready and confirm that the location can receive the vehicle.
What if the wheels are damaged?
Describe any tire, wheel, steering, or suspension damage when you call. Flatbed towing may be appropriate depending on the condition.