If your vehicle has a usable spare
If the vehicle includes a spare tire, check whether it is present and accessible. Some vehicles use a temporary spare while others carry a full-size spare. If your wheels use a locking lug nut, the wheel lock key is also important.
When a tow may be safer
Towing may be appropriate when the vehicle has no usable spare, the wheel or suspension is damaged, more than one tire is affected, the wheel cannot be removed, or the vehicle is stopped in a location where roadside tire work is unsafe.
- Tell us whether the tire is simply flat or visibly damaged.
- Mention wheel, suspension, or body damage near the tire.
- Let us know if a spare tire and wheel lock key are available.
- On a highway, give the direction of travel and nearest exit.
If the vehicle cannot be safely returned to the road, see our flatbed towing and 24-hour towing options.
QUESTIONS
What people usually ask.
Do I need to have a spare tire?
A usable spare can make roadside tire service possible. If there is no spare or the wheel is damaged, towing may be the better option.
What is a wheel lock key?
Some vehicles use a special key for one lug nut on each wheel. If your vehicle has locking lug nuts, having that key available can be important.
Can you tow a car with a damaged wheel?
Yes. Describe the damage and whether the vehicle can roll so the towing approach can be planned.